Center for Hearing and Communication

Hearing Aid Clinic in New York, New York

98% score based on 21 reviews

Location and Hours

Center for Hearing and Communication
50 Broadway
New York, New York 10004
(917) 540-8189
Directions
Opening Hours
Sunday Closed
Monday 9:00 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed

About Us

The Center for Hearing and Communication (CHC) provides hearing health care of the highest caliber to people with hearing loss, tinnitus (or ringing in the ear) and other listening challenges. Our audiologists are fluent in all the latest hearing technology and uniquely skilled in addressing the hearing and communication needs of all ages.


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Our Staff

Michele DiStefano

Audiologist

Michele DiStefano, AuD

3 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Dr. Michele DiStefano is Director of Audiology at the Center for Hearing and Communication (CHC)Center and Berelson. Dr. DiStefano joined CHC in 2017 with exper...

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Dr. Michele DiStefano is Director of Audiology at the Center for Hearing and Communication (CHC)Center and Berelson. Dr. DiStefano joined CHC in 2017 with expertise in pediatric audiology honed at Beth Israel Medical Center, Clarke Schools, and New York Eye and Ear. A graduate of the audiology program at CUNY-Brooklyn College, Dr DiStefano sees children and adults at CHC with a focus on comprehensive diagnostic testing, fitting of amplification/FM systems, post-fitting counseling and Early Intervention. With her pediatric clients, Dr. DiStefano partners with the families to help them ensure their child achieves his or her goals. As an audiologist working with clients of all ages, her approach is to treat people exactly as she would want one of her own family members treated by a health care professional.

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Susan Adams

Audiologist

Susan Adams, MA

0 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Susan E. Adams is a skilled audiologist with unique expertise in the evaluation and treatment of tinnitus (also known as ringing in the ear) and hyperacusis. Sh...

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Susan E. Adams is a skilled audiologist with unique expertise in the evaluation and treatment of tinnitus (also known as ringing in the ear) and hyperacusis. She serves as supervisor of CHC’s Tinnitus and Hyperacusis Center and specializes in Tinnitus Retraining Therapy (TRT), a technique that has proven highly effective in alleviating the debilitating symptoms of severe tinnitus and hyperacusis. Having earned her audiology degree at Ithaca College with further studies under the esteemed Dr. Pawel Jastreboff, Susan serves an adult roster of clients with and without tinnitus. She is regarded as one of NYC’s leading audiologists specializing in tinnitus.

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Sandra Delapenha

Audiologist

Sandra Delapenha, AuD

0 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Sandra Delapenha is an audiologist with expertise in audiological evaluations and the fitting of hearing aids and other devices for adults and children. Dr. Del...

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Sandra Delapenha is an audiologist with expertise in audiological evaluations and the fitting of hearing aids and other devices for adults and children. Dr. Delapenha has extensive experience in the evaluation of auditory processing disorder and AEP testing. Prior to joining CHC, she honed her skills at Mount Sinai Union Square and New York Eye and Ear Infirmary. She’s highly experienced in diagnostics and passionate about getting to know her clients—by being a proactive listener and understanding the impact of hearing loss on their lives—so she can recommend the best hearing solutions for each individual. Dr. Delapenha holds a Doctor of Audiology from A.T. Still University and a Masters and B.A. from Hunter College, CUNY.

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Anita Stein-Meyers

Audiologist

Anita Stein-Meyers, AuD

0 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Dr. Anita Stein-Meyers is the Assistant Director of Audiology at the Center for Hearing and Communication (CHC) and has been a member of CHC’s team of audiologi...

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Dr. Anita Stein-Meyers is the Assistant Director of Audiology at the Center for Hearing and Communication (CHC) and has been a member of CHC’s team of audiologists since 1986. Dr. Stein-Meyers’ area of expertise is the comprehensive audiological evaluation and amplification fitting of infants and young children. Through the use of state-of-the-art equipment and her years of knowledge she brings expert care and compassion to families throughout the tri-state area. She received her Master’s Degree in Audiology in 1986 from Brooklyn College and her Doctor of Audiology degree in 2003 from the Arizona School of Health Sciences. Dr. Stein-Meyers has presented on hearing loss in children at state and national conventions. She is certified by the American-Speech-Language-Hearing Association, is a member of the American Academy of Audiology, and is licensed in the state of New York. Dr. Stein-Meyers is an advisor and volunteer at Mayflower Medical Outreach, and serves on the professional panel for the In International Humanitarian Hearing Aid Purchasing Program.

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Dominique Calandrillo

Audiologist

Dominique Calandrillo, AuD

2 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Dr. Calandrillo provides comprehensive audiological care (conducted in English or ASL) to adults and children of all hearing abilities. With a clinical backgrou...

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Dr. Calandrillo provides comprehensive audiological care (conducted in English or ASL) to adults and children of all hearing abilities. With a clinical background that includes private practice, hospital and ENT settings, Dr. Calandrillo, has extensive expertise in hearing evaluations and the latest digital hearing technology. She has a passion for research and evidence-based clinical practice and enjoys helping clients understand and advocate for their hearing health needs. Dr. Calandrillo, holds a Doctor of Audiology from Gallaudet University where she was recognized with the Excellence in Audiology Award.

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Terrence Williams

Hearing Instrument Specialist

Terrence Williams, HIS

0 reviews

Qualifications

  • Board Certified in Hearing Instrument Sciences

Terrence Williams, Director of Assistive Technology at the Center for Hearing and Communication (CHC) is a Hearing Instrument Specialist with more than 25 years...

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Terrence Williams, Director of Assistive Technology at the Center for Hearing and Communication (CHC) is a Hearing Instrument Specialist with more than 25 years of experience at CHC working with all types of hearing devices. His technical expertise is indispensable in the repair, testing, and fitting of hearing aids, as well as ongoing follow-up care and counseling. Additionally, Terrence is fluent in assistive listening and alerting technology that helps people who are deaf or hard of hearing be safe and communicate better. 

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Shelby Platia

Audiologist

Shelby Platia, AuD

4 reviews

Organizations

  • American Speech and Hearing Association

Qualifications

  • Certificate of Clinical Competence in Audiology

Dr. Shelby Platia is an accomplished audiologist providing unsurpassed hearing healthcare for adults - including diagnostic hearing evaluations, hearing device ...

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Dr. Shelby Platia is an accomplished audiologist providing unsurpassed hearing healthcare for adults - including diagnostic hearing evaluations, hearing device evaluation/fittings, counseling and central auditory processing disorder evaluations in the tri-state area. Dr. Platia also participates in CHC’s outreach group to provide hearing screenings and hearing health education to several senior centers in New York. She is fluent in the latest digital technology and skilled at determining the most appropriate solution to meet your unique hearing health needs. While completing her graduate degree, Dr. Platia’s capstone project, Experience and Satisfaction with Hearing Aid Services Delivered via Tele-audiology in Adult Populations: A Systematic Review, was accepted in April, 2021.

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Our Services

Testing and Diagnostics
  • Adult Hearing Evaluations
  • Auditory Brainstem Evaluations
  • Auditory Processing Evaluations
  • BAHA evaluations
  • Free Hearing Screenings
  • Otoacoustic Emission Evaluations
  • Pediatric Hearing Evaluations
  • Speech-in-noise testing
  • Tinnitus Assessments
  • Tympanometry Evaluations
Other Services
  • Auditory-Verbal Therapy
  • Captioned Phones
  • Hearing Aid Repairs
  • Hearing Loop Demos
  • Noise Protection Earplugs
  • Real Ear Measurements
  • Sound Tolerance Treatment
  • Speech Therapy Services
  • Tinnitus Counseling
  • Virtual Sound Room
  • Remote Care

Hearing Aids

At Center for Hearing and Communication, we fit and service hearing aids manufactured by Cochlear, Jabra, Oticon, Phonak, ReSound, Siemens, Signia, Starkey, Unitron, and Widex.

Customer Reviews

Center for Hearing and Communication has 21 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.

Location

Promptness

Experience

Scheduling

Staff

98%

Based on 21 reviews

Write a Review
Anonymous
Anonymous 16 April 2024

Dr. Susan Adams has worked with me ( Anne McDermott ) and my daughter Ava McDermott for a number of ears . Always very pleasant ,Kind and very professional ..

Anonymous
Anonymous 24 March 2024

I was seen by Sandra with whom I had an extremely open and informative discussion. Sandra did some additional programming on my existing hearing aids, and I look forward to improved hearing in difficult situations.

Anonymous
Anonymous 01 March 2024

I have been a satisfied client for more than forty years. CHC Staff are competent, committed and caring.

Anonymous
Anonymous 29 February 2024

Superb clinical staff--best I've encountered: competent, good at explaining, pleasant, and resourceful!

Review of Dominique Calandrillo, AuD

Wonderful! Knowledgeable, professional, resourceful, and pleasant!

Anonymous
Anonymous 06 February 2024

The customer service was great, clean place. My appointment was and the help was great.

Review of Shelby Platia, AuD

The provider was helpful and made my day go easy. My questions where answered and the support was helpful.

Anonymous
Anonymous 01 February 2024

The center was nice clean, quiet and great customer service. Staff was helpful

Review of Shelby Platia, AuD

Shelby Platia was very helpful with great customer service. She also made me feel comfortable while she was working with me.

Anonymous
Anonymous 23 January 2024

Excellent

Anonymous
Anonymous 12 January 2024

Professional, kind, and up to date on technology and hearing aid options. There is always time to respond helpfully to questions. CHC is a non-profit with a long history. They have expertise with insurance coverage and ways to save on the cost of hearing aids.

Review of Michele DiStefano, AuD

Experienced, knowledgeable and understanding. Anticipates questions and offers solutions. Very easy to work with.

Anonymous
Anonymous 10 January 2024

Professional, caring and competent.

Review of Michele DiStefano, AuD

This was my first meeting with Michele and the examination couldn't have gone better. The examination was thorough and she patiently answered my questions. Adele Cohen

Anonymous
Anonymous 11 November 2023

I love how Dominique took care of my thing, it was very pleasant. I thought it was going to hurt but everything was nice and smooth. She massaged me after the sesh and it was fabulous. Recommended 100%

Review of Dominique Calandrillo, AuD

Very pleasant.

Anonymous
Anonymous 05 August 2023

Throughout the several months when I worked with Dr. Delapenha, I was grateful for the outstanding efforts she took to diagnose my hearing status. Her patience is extraordinary, and I appreciated her willingness to clarify the various aspects of possible hearing aid products which could best be ordered for my present needs.

Anonymous
Anonymous 28 June 2023

Excellent

Anonymous
Anonymous 26 May 2023

They were excellent

Review of Michele DiStefano, AuD

It was great! Michelle Distefano was terrific. She was kind, knowledgeable and experienced! It was a seamless process for an experienced hearing aid wearer!

Anonymous
Anonymous 24 May 2023

I have never received such service and care as i have at the Hearing Center. Darrell Friedman

Anonymous
Anonymous 15 May 2023

I have been a patient at the Center for Hearing and Communications for 18 years and have always received the best, accurate services possible. I have purchased two sets of hearing equipment, due to change of hearing re-evaluation, after an intensive evaluation and assessment process by the Center's physician and their Audiologist. I have always felt confident in the services I have been provided and the hearing equipment I have purchased.

Anonymous
Anonymous 24 April 2023

Very helpful audiologist and technician, both willing to spend time working on the best fit and best hearing.

Anonymous
Anonymous 21 April 2023

We've been going to the Center for Hearing and Communication for decades. The staff has always been pleasant, accommodating, and professional.

Anonymous
Anonymous 08 April 2023

The staff are very professional and competent. I feel supported by them in dealing with difficult hearing issues.

Anonymous
Anonymous 01 April 2023

CHC can be counted upon for responsible, helpful, and caring service to their clients. My experience with the audiologist Sandy Delaphena was wonderful. She worked with me until she was able to make the necessary adjustments for me to hear better and more comfortably. I greatly appreciate her patience.

Member
Member 14 March 2023

Very happy with services provided

Review of Shelby Platia, AuD

Very knowledgeable and personable.

Anonymous
Anonymous 25 February 2023

Extremely professional and accommodating. I wouldn't go anywhere else!

Review of Shelby Platia, AuD

Very professional and answered all my questions.

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