We have over twelve years serving the patients of central London & the surrounding area.
zone1hearing has curated a list of what we consider to be the finest hea...
More100% score based on 12 reviews
Sunday | Closed |
---|---|
Monday | 9:00 AM - 7:00 PM |
Tuesday | 9:00 AM - 7:00 PM |
Wednesday | 9:00 AM - 7:00 PM |
Thursday | 9:00 AM - 7:00 PM |
Friday | 9:00 AM - 7:00 PM |
Saturday | 9:00 AM - 1:00 PM |
Would not heistate to recommend Zone1 Hearing to anyone looking to get help with their hearing. I've been wearing the same hearing aids for many years without any issues, a couple of weeks ago the rechargeable battery in one of them started to run down and only hold its charge for an hour or so. I contacted Matthew, he got the batteries ordered in within a few days and then changed them for me. He also updated the software in my hearing aids and checked the ear fitting/settings/comfort/etc were all good. Zone1 fixed my problem quickly and went above and beyond. Very happy. I had contacted some other hearing aid practises, one of which wanted to send the aids back to the manufacturer for the battery change (could have taken weeks) and the other practice just refused to do anything as they hadn't originally supplied the hearing aids to me. A battery change might sound like a trivial thing but sending them back the manufacturer for weeks would have meant no hearing for me for weeks, thats a big problem. Very thankful to Zone1 for sorting me out quickly.
Read moreI appreciate zone1hearing's access to all the hearing aid brands and the independent expert advice they offer. A reliable and trustworthy service every time.
Read moreI had a feeling my right ear was blocked but I’ve never had an ear wax removal before so I went in for the free checkup. I then got my ear checked by matthew and found it was completely blocked and after suggesting a few options we decided to give the removal a go. He managed to get all of it completely in minutes and also talked to me about aftercare. 100% would recommend and I’ll be going again frequently for the checkups!
Read moreMatthew is extremely knowledgable and friendly, he was so thorough checking my hearing and processing- I can’t thank you enough, will be recommending far and wide!
Read moreI went to Zone 1 to get my ears cleared and also to see if they could suggest an upgrade for my new (but old tech) hearing aids. The first micro suction encountered some problem with dead skin attached to both wax and eardrum. I had a discussion with Mathew and ordered some Signia hearing aids at £1399 for which I paid a deposit of 1/2 and a TV streamer at £200. A few days later I had to go to the doctor with an ear infection but obviously cannot say whether connected with the micro suction or not. The hearing aids arrived and I paid the balance. I was a bit surprised to get no documentation of any description, no invoice, no contract, no terms and conditions, just a receipt, especially as I was told there was 60 day free trial period. Anyway a few days later my ears were still blocked so I called again and was given a speedy appointment. I was about to give up on the hearing aids and told Mathew so as they obviously could not work well with persistently blocked ears. Mathew suggested that he syringe my ears (whether this was wise in light of the recent infection is a moot point - I am not the expert). Further audiology showed no significant improvement so he adjusted the right ear with maximum treble and so maximum feedback. Shortly after I had to return to the doctor with ear pain which required strong antibiotics for the persistent infection which has still not gone away and I am still unable to us the hearing aid in the infected ear. Overall although Zone 1 are friendly and helpful this has not been a good experience for me and I am going to see an consultant ear surgeon who I hope will help.
Read moreHaving seen patients in North West, West & Central London for the last 18 years we have opened an audiology clinic/hearing aid store/ear wax removal clinic in West Hampstead. With free parking after 12PM on surrounding streets, a garden area at the back, try streaming radio and TV to hearing aids to see what all the fuss is about, we are sure you will enjoy our new facility!
Audiologist
We have over twelve years serving the patients of central London & the surrounding area.
zone1hearing has curated a list of what we consider to be the finest hea...
MoreWe have over twelve years serving the patients of central London & the surrounding area.
zone1hearing has curated a list of what we consider to be the finest hearing instruments in the world and work tirelessly with the manufacturers to understand how to deliver the ultimate in performance from their technology.
In addition, we offer the Hypersound Clear 500P which is a phenomenal programmable speaker system for people who cannot hear their TV clearly.
This special system delivers their own personal beam of super-directed audio allowing them to enjoy viewing TV with others without disturbing them!
It is even programmed to the individual's hearing profile to take into account the unique characteristics of their hearing!
We have available free trials & hearing instruments which are exclusive to the independent market.
We also offer the revolutionary Vanish Reciever wire system to enable us to match your receivers to match any one of nine different skin tones!
Lesszone1hearing has 12 customer reviews, and has achieved excellent ratings for its location, promptness, experience, scheduling, and staff.
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Based on 12 reviews
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Matthew is awesome. Very knowledgeable, patient, gentle and kind. He is simply marvellous.
I got my hearing back! Matthew is a very passionate specialist. It was a pleasure visiting the zone1hearing. Definitely will get my hearing health on track with them:)
An efficient, professional and friendly experience. Matthew provided me with advice and also addressed my ear wax issue so that I came out being able to hear again. He also explained every processed he went through and made sure I was comfortable at all times. Highly recommend.
Friendly and knowledgeable! Careful with his work which put me at ease. Very passionate and nice guy
It is very rare in this time and era that you come across extremely integral and passionate professionals like Matthew
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