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Expert Answers from Hearing Healthcare Providers

Questions are ranked based on popularity. Answers are provided by members of our professional provider directory. Choose from the available topics below, or check to see if your question has already been asked by typing your question into the search box below. If you cannot find a question you may then ask a new question for the experts.

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Are some telecoils better than others? The telecoil mode on my new Starkey Muse hearing aids isn't working as well as my previous hearing aids.

To benefit from a telecoil in a hearing loop it needs to be a vertically oriented as worn on the ear – something that can be handled for use on...

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What's the difference between Livio AI and Livio Edge AI from Starkey?

To start this answer...I’d like to clarify some foundational info. Starkey’s “Livio” tech comes in 2 flavors...with AI and without AI. The non-AI...

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Is Starkey going to go out of business? My doctor recommended Starkey aids to me, but I'm worried after reading about the fraud lawsuit.

Former employees have been indicted, but the company itself is not under investigation.  Sales in 2016 are up, business is proceeding as usual,...

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How long do the batteries last in the Halo 2 hearing aids?

It varies widely, based on how much streaming is done; and whether mercury-free or older, better non-mercury-free #13 cells (~240 mAh) are...

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Are Starkey any hearing aids any good, and are they considered on the cutting edge? I notice they don't have remote tuning and isn't Halo an older model?

It is my professional opinion that Starkey consistently produces high quality and innovative hearing instrument technologies. As far as the Halo...

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Are all Starkey, Audibel, and NuEar hearing aids made in Mexico?

Starkey is an American-owned and operated company. Please see this link for more information about this topic, as well as their other brands.

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What is the difference between the Starkey Muse 312 and the 312t?

The t typically stands for "telecoil" or "t-coil" for short. To learn more about the telecoil, please read Dr. Sterkens's response to this...

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How do I pair the Starkey Halo 2 i2400 with the iPhone 7? I am having trouble.

Starkey instructions are as follows: Pairing should be done after the hearing aids have been programmed in the Inspire Software.Pairing Halo to an...

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How is artificial intelligence technology used in the Starkey Livio AI?

Currently, the Livio is functioning as a hearable fitness device. It keeps track of the activity of the wearer while they are moving around and it...

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